At Superstar Nannies, we go beyond the ordinary. We represent only the highest‑quality, thoughtful and highly qualified childcare professionals and private household staff who are truly passionate about what they do. Every candidate brings unique skills, specialist interests, and talents — and we carefully match them with families who will benefit most.
For us, every placement matters. Here’s what sets us apart:
We provide world‑class placements you can rely on. With our trusted nanny and private staffing services, you can feel completely confident that your family’s childcare and household needs are in safe, expert hands.
Our attention to detail is second to none. We take the time to understand your lifestyle, values and specific requirements, ensuring we present only exceptional candidates perfectly matched to your family.
Every professional we recommend has been thoroughly vetted and meets our strict standards. You can trust that your child’s welfare — and your home — are cared for by someone truly dedicated and reliable.
With no upfront application, registration or interview fees, you only pay once you’ve successfully hired your new superstar. Plus, we include a three‑month free replacement guarantee and ongoing support, giving you complete peace of mind and outstanding value with every placement.
When you welcome a Superstar Nanny or private professional into your home, you’re not just hiring help — you’re gaining someone who will help create memories that last a lifetime.
A refined and discreet process—delivering the right fit with precision, efficiency, and confidence.
We understand the nuance and trust required when welcoming a new professional into your household, and operate with the utmost discretion at every stage.
A trusted partner in what matters most—your home.
We begin with a confidential consultation to understand your household, values, and requirements.
To activate the search, you will complete our online client registration form—allowing us to proceed with clarity and intention.
We conduct a discreet search within our highly vetted network of professionals, experienced across fully staffed households, international travel, multiple residences, and dynamic UHNW environments. After carefully curating a select number of candidates specifically for your family—prioritising quality over quantity, we’ll coordinate interviews, trials, and in-person meetings with precision and discretion.
We manage offer, contracts, and onboarding with care—whether for temporary or permanent placements.
In collaboration with trusted third-party professionals, including payroll and insurance specialists, we ensure a smooth and fully supported placement from start to finish.
All permanent full time placements are calculated on 52 weeks per annum.
All agency fees must be payable in full within five days and always prior to commencement of candidate. If the candidate is required to work abroad, the fees must be settled before the candidate’s departure.
Our process is streamlined into three steps: registration/consultation, curated search, and placement. We handle every detail to ensure a smooth and efficient experience.
We are a success-based agency, meaning we only invoice once an offer has been extended.
We represent a discreet and highly curated network of top-tier professionals, recognised for their experience within UHNW, celebrity, and international households. With access to an extensive yet selective database, we introduce candidates of a calibre rarely found elsewhere—allowing you to move forward with ease, confi dence, and complete peace of mind.
All candidates undergo a rigorous screening process, including verification of experience, professional references, and relevant certifications such as Enhanced DBS and Paediatric First Aid. We only represent candidates we would confidently place within our own network.
In most cases, we successfully close searches with 2–3 exceptional profiles, ensuring a focused and efficient selection process. Should you wish to explore additional options, we are delighted to continue the search and provide further candidates to ensure complete confidence in your final decision.
Yes. We coordinate interviews, trials, and in-person meetings, providing guidance and feedback throughout to ensure a smooth and confident decision-making process.
Yes. We support temporary, permanent, and part-time placements (minimum 15 hours per week), depending on your household’s needs.
We offer a replacement policy for added peace of mind.
If a candidate leaves within the initial 12-week period, we will provide one replacement candidate at no additional cost, subject to our terms and conditions.
Our focus is always to ensure the right fit, and we remain supportive throughout the process.
Absolutely. We support offer structuring, contract drafting and onboarding.
We also collaborate with trusted third-party partners, including payroll and insurance specialists, to ensure a fully supported placement.
The client is always the employer.
We guide and manage the search process from start to finish, while the candidate is employed directly by your household.
In most cases, nannies are considered employees rather than self-employed professionals, particularly under UK standards.
This means the client is typically required to act as the employer and manage payroll, taxes, and all relevant employment obligations.
However, requirements may vary depending on the country of employment and local legislation. We recommend seeking guidance from a qualified accountant or legal advisor to ensure full compliance.
We do not assist with visa applications or immigration processes.
Clients are advised to work directly with a qualified immigration lawyer or specialist to ensure all legal requirements are met.
We are a global agency with offices in London (Headquarters), New York, Palm Beach, Paris, Madrid, and Hong Kong, supporting families worldwide.
Discretion is at the core of everything we do. All searches and placements are handled with the utmost confidentiality and professionalism.
We operate on a percentage-based fee, directly linked to the candidate’s annual salary. For full transparency, our fee structure is outlined here
If you choose to rehire a candidate previously placed through our agency, a rehire fee may apply in line with our terms and conditions.
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